Our uniqueness
Kurt Salmon Associates (KSA) is the premier global management consulting firm focused exclusively on the retail, consumer products and health care industries.
Our focus
We are comprised of three business groups. Our Consumer Products Division works in all segments of the retail and consumer products industries around the globe. Our Health Services Division provides unparalleled expertise and industry insight to create tailored solutions for strategic, facility development and information technology planning needs. Our KSA Capital Advisors® group is an industry-focused corporate finance practice, delivering a select mix of financial and strategic advisory services to retail and consumer products companies.
How we work with clients
KSA's high ratio of principals to staff consultants allows us to deliver an appropriate level of perspective and judgement to each engagement. We regularly solve client problems requiring the coordination and integration of several disciplines. We also employ a highly collaborative and interactive working style with our clients to ensure support for the implementation of our recommended strategies and plans. We help our clients achieve targeted results on time and on budget.
Our global networks help us understand the keys to success and the transferability of competencies and strategies in different market environments. Through this network, we assemble global project teams with specific and relevant experiences that address each client's unique challenges and opportunities.
Satisfaction
KSA has an impressive track record of helping clients improve their performance consistent with their mission, values, objectives and the market realities of their industries. More than 80 percent of our work every year comes from existing clients.
Representative clients
During the past three years, we have worked with 25 of the top 50 global retailers and a similar number of the leading consumer products suppliers. Representative clients include Carrefour, Dow, Macy's, Metro, Nike, Polo Ralph Lauren, Sainsbury's and VF Corporation.
Our health care client base in the United States includes leading integrated health care organisations, academic medical centres, specialty and community hospitals, children's hospitals, physician practices and non-acute care organisations. Our clients include 18 of the US News & World Report Honor Roll organisations.
Our people
We employ skilled, full-time professionals throughout the Americas, Europe and Asia-Pacific. Our people have typically worked in relevant consulting and management positions for more than 10 years. KSA has been ranked as one of the "Top Ten Firms to Work For" by Consulting Magazine in each of the past five years.
How we charge
We provide an estimate of project fees and expenses as part of our intensive and thorough proposal process.
Our challenges to clients
What steps are you taking to anticipate the fundamentally different and better capabilities demanded by consolidation and globalisation? What are you doing to improve your abilities to track, anticipate and exceed consumer demands?
In the health care arena, what strategies are you developing to improve your information systems and facilities to provide efficient, high-quality health care services in light of shifting demographics and technological advances.
Engagement snapshots
- A luxury department store retailer was significantly underperforming its peers in a booming market sector. KSA reviewed its retail operations and determined merchandising and planning was a key area of opportunity for gross margin expansion. Heeding KSA's recommendations and action plan, the retailer experienced dramatic improvements in 2007, and projects further improvements in 2008 and 2009.
- A leading vertical specialty retailer of fashion apparel with aggressive plans for growth recognised the need to evolve its supply chain. KSA defined and implemented new ways to bring the product to market, new planning and allocation processes and tools, and new distribution capabilities to meet future business growth. The retailer is experiencing top-line growth of more than 10% per year and annual savings of more than $30 million.
- One of the largest non-profit tertiary teaching hospitals in the western United States sought assistance from KSA to develop its long-term strategy in a highly competitive market. KSA also worked with the hospital to develop the supportive facility and information technology infrastructure to advance its missions. KSA provided competitive strategic planning, ambulatory and inpatient campus master planning, and significant clinical information strategy development and support. KSA continues to advise this institution's senior leadership in these areas.
- A multi-hospital delivery system anchored by a major US teaching hospital sought to assess its corporate strategy and clinical delivery network. KSA evaluated its role and value as an integrated delivery system and helped it advance its overall direction, developing strategic business plans for its community hospital members, preparing a master facility plan for its flagship academic medical center, and exploring affiliation options with a prospective new member hospital. This work built upon years of significant information technology strategy development and vendor selection support that has been critical to the system's success.
Head office
Atlanta +1 404 892 0321
Regional offices
Los Angeles +1 310 337 2772
Minneapolis +1 612 378 1700
New York +1 212 319 9450
San Francisco Bay Area:
San Bruno +1 650 616 7200
San Francisco +1 415 296 9200
Dusseldorf +49 211 7595 0
United Kingdom:
London +44 207 710 9500
Manchester +44 161 925 2727
Paris +33 1 40 07 1919
Tokyo +81 3 3586 6840
www.kurtsalmon.com